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Book by Business Coach, Clemens Rettich - Great Performances: The Small Business Script for the 21st CenturyGreat Performances: The Small Business Script for the 21st Century ($23.95)

Putting in too many hours? Not enough money at the end of the month? Is the dream of owning your own business crumbling in the face of demanding customers and employees? Did you expect running your own business to be such hard work? How can you turn this around quickly and get the dream back on track?

In 3 Acts, your own business coach walks you through the stories, tips, and strategies of turning a business from a Band Camp Performance into a Great Performance. Drawing from the real-life case stories of small business failures and successes, Clemens gives you the nuts and bolts required to make your small business success a reality. These are the things that give you back your dreams, and give you back your life in the process.



ACT I: Putting People First

  • SCENE 1: Where It All Starts: Customer Relationships
  • SCENE 2: Life After The Sale: Follow-up
  • SCENE 3: The Performers And The Audience
  • SCENE 4: Always Be Recruiting
  • SCENE 5: The Power of Positive Feedback
  • SCENE 6: Employees Care for Customers

ACT II: Maximizing Limited Resources

  • SCENE 7: The Resources of Business (Time, People, Money)
  • SCENE 8: The Three Cycles (More About Time)
  • SCENE 9: Money Makes The World Go ‘Round!
  • SCENE 10: Managing Debt

 ACT III: Planning Your Exit

  • SCENE 11: The Owner Lets Go to Grow!
  • SCENE 12: The Owner Manages What Matters
  • SCENE 13: Every Great Performance is Worth Recording
  • SCENE 14: Meet Your Coach
  • SCENE 15: The Owner Takes a Bow

Book Details

Paperback: 254 pages
Publisher: Influence Publishing
ISBN: 1771410019
Language: English
Dimensions: 8.5 x 5.5 x 0.5 inches
Weight: 10.6 ounces / .301 kilograms


“Even a world famous violinist, who has mastered her instrument after years of practice, needs to follow the direction of the conductor in order to create a beautiful symphony. In this book, Clemens is standing with the baton in his hand and his arms raised high. He is waiting to help you combine your knowledge, skill and passion with the needs of your customers, capabilities of your suppliers, talents of your employees, realities of the economy, and trends in technology so you can build a business that deserves a standing ovation.”

David Rendall, author of The Freak Factor, Discovering Uniqueness by Flaunting Weakness.

Great Performances is one of the most apply-able business books I have ever read. There are a ton of books on the shelves that provide broad concepts on how to build a better business; yet lamentably few that get down to the nitty gritty. The concepts and lessons in this book are a must read for all small business owners. I especially like the flair and panache with which this book has been conducted.”
Mike Watkins, Financial Columnist and author of It’s Only Money

“I can’t stop thinking about what I’ve learned in this book, and I’m eagerly applying these lessons to my work. Clemens Rettich has delivered a virtuoso performance himself by writing Great Performances. Encore!”

Steve Yastrow, author of We, The Ideal Customer Relationship and Brand Harmony

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John has been my business coach for a year now and I have seen an ROI of 25% in my net Revenue and profit as a result. He has helped me to focus on driving sales, focusing my time, improving production and employee satisfaction. As an entrepreneur, it is important to know where you are in your business and specifically where you are going. John has given me tools to analyse what I have done and do what i have to do to move my business forward.

Cheryl Foley

I highly recommend John as a coach and a business consultant: deep experience and interest in a client's needs, strong support and powerful coaching skills helped me to identify a new level of my business development through amazing "Aha moment!" just in a hour work with John! Thank you John, and wishing you well!

Marina Malmberg – Owner

John is a visionary that takes global thinking from years of experience across big and small corporate environments, and applies it locally by pursuing his passion of providing traction for micro business growth. Working alongside John at The Network Hub Nanaimo has resulted in several "a-ha!" moments through discussion and collaboration, and John's presence is reassuring. So, if you are like me - a micro-business owner with a 'why not' mindset - you will likely experience a faster 'concept' to 'commercialization' for your business by working with John.

Angie Bernard, Hub Builder
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