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Book by Business Coach, Clemens Rettich - Great Performances: The Small Business Script for the 21st CenturyGreat Performances: The Small Business Script for the 21st Century ($23.95)

Putting in too many hours? Not enough money at the end of the month? Is the dream of owning your own business crumbling in the face of demanding customers and employees? Did you expect running your own business to be such hard work? How can you turn this around quickly and get the dream back on track?

In 3 Acts, your own business coach walks you through the stories, tips, and strategies of turning a business from a Band Camp Performance into a Great Performance. Drawing from the real-life case stories of small business failures and successes, Clemens gives you the nuts and bolts required to make your small business success a reality. These are the things that give you back your dreams, and give you back your life in the process.



ACT I: Putting People First

  • SCENE 1: Where It All Starts: Customer Relationships
  • SCENE 2: Life After The Sale: Follow-up
  • SCENE 3: The Performers And The Audience
  • SCENE 4: Always Be Recruiting
  • SCENE 5: The Power of Positive Feedback
  • SCENE 6: Employees Care for Customers

ACT II: Maximizing Limited Resources

  • SCENE 7: The Resources of Business (Time, People, Money)
  • SCENE 8: The Three Cycles (More About Time)
  • SCENE 9: Money Makes The World Go ‘Round!
  • SCENE 10: Managing Debt

 ACT III: Planning Your Exit

  • SCENE 11: The Owner Lets Go to Grow!
  • SCENE 12: The Owner Manages What Matters
  • SCENE 13: Every Great Performance is Worth Recording
  • SCENE 14: Meet Your Coach
  • SCENE 15: The Owner Takes a Bow

Book Details

Paperback: 254 pages
Publisher: Influence Publishing
ISBN: 1771410019
Language: English
Dimensions: 8.5 x 5.5 x 0.5 inches
Weight: 10.6 ounces / .301 kilograms


“Even a world famous violinist, who has mastered her instrument after years of practice, needs to follow the direction of the conductor in order to create a beautiful symphony. In this book, Clemens is standing with the baton in his hand and his arms raised high. He is waiting to help you combine your knowledge, skill and passion with the needs of your customers, capabilities of your suppliers, talents of your employees, realities of the economy, and trends in technology so you can build a business that deserves a standing ovation.”

David Rendall, author of The Freak Factor, Discovering Uniqueness by Flaunting Weakness.

Great Performances is one of the most apply-able business books I have ever read. There are a ton of books on the shelves that provide broad concepts on how to build a better business; yet lamentably few that get down to the nitty gritty. The concepts and lessons in this book are a must read for all small business owners. I especially like the flair and panache with which this book has been conducted.”
Mike Watkins, Financial Columnist and author of It’s Only Money

“I can’t stop thinking about what I’ve learned in this book, and I’m eagerly applying these lessons to my work. Clemens Rettich has delivered a virtuoso performance himself by writing Great Performances. Encore!”

Steve Yastrow, author of We, The Ideal Customer Relationship and Brand Harmony

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Doug was a joy to work with, as I pressed the reset button on our business after our main product’s market turned commodity. Though we design custom embedded systems and are challenged to explain what we do (other than “we specialize in the weird”) Doug came up to speed on our markets and talents and capabilities very quickly. He provided valuable guidance both on the process of evaluating business/product ideas (from a selection of over a dozen) to specific recommendations on some of the details of implementing the “go forward plan”. He is extremely bright, yet easy to work with, and communications were crystal clear at all times. We will continue to employ the benefits of his grey-matter in the future.

Brian Empey

Doug’s coaching and mentoring were of great value to my company as we entered and proceeded through an international business competition. With Doug’s help, our company placed in the top ten. Doug’s help was especially important in the final round when we made our pitch to an elite group of investors.

Thanks to Doug’s experience, he had the ability to intuitively understand and analyze our strengths and weaknesses and quickly provide a clear, effective plan of action for us.

Phil Bailey

I began working with Doug in 2016, following a difficult year where we faced many of the regular challenges new start-ups meet. Doug rapidly helped me take a step back from my business and implement simple yet highly valuable tools to clarify our vision, focus and address issues at a steady pace, quarter after quarter. I would recommend other small business owners to work with Doug and implement the EOS tools.

Olivier Lessard