We help you convert growing sales into an expanding business.
You have been in business for up to 10 years. You have traction: growing sales, and a few employees. You have more work than you can take on, and are working too many hours. There are a lot of good things happening, but the risks and complexity keep piling on.
The Growth Cycle challenge: we go from having not enough work to having too much. This is a fun phase because we don’t stay up at night worrying about sales. But in the night the thought creeps in, that this is not sustainable. Inconsistency and overwhelm are the big challenges.
Growth Cycle Priorities
Recruiting & Managing
The most important lesson for a growing business is: recruiting is as important as marketing. Your recruiting should leverage the same brand values and priorities your marketing does. We help you develop your recruiting, onboarding, training, and management.
Without a solid recruiting – onboarding – training – termination foundation, your business growth will stall out. We are here to get everything right.
The heart of management is feedback. We help your team achieve maximum performance through formal feedback strategies. We identify your goals, recruit and train for those goals, provide feedback on every step taken to achieve maximum results.
Marketing for Market Share
Effective marketing is build on the resources you invest, great customer experience, and getting mind share by ‘being everywhere’. You have to spend money and time to win. We help you pinpoint how and where to get the best ROI on your marketing dollar.
With our support you will build marketing and delivery systems that earn customer loyalty.
Business acquisition is not a marketing tactic, but it IS a market-share growth tactic. The Great Performances Group is qualified to act as your advisors in buying out your competitors.
Mature systems are the hallmark of a mature Growth Cycle business. We work for less chaos and more profit. The core of your systems development is an Operations Manual (OM). We take the pain out of developing your operations manual. We’ll even write it for you.
Invest in software. In the Growth Cycle paper systems won’t cut it any more. It is time to invest in proper Financial, POS, CRM, Inventory Management, Logistics, Marketing and other software. Many aren’t cheap, and most aren’t perfect. But we can guide your investment. Several times a year our clients tell us “I can’t believe we ever functioned without this.” Time to jump in. We’re right beside you all the way.
I hired Clemens primarily because I wanted to develop a succession plan for my business. He ended up helping with so much more than just this! His guidance in defining my long-term goals, and truly imagining myself in the role I wanted to be, have been instrumental in keeping my business on the right track. Having a clear goal and step-by-step plan of how to get there is essential for success. Since I first started using Clemens in 2013 my business has increased by over 50% in sales.
– Nikki MacCallum of NikkiDesigns
Doug was a joy to work with, as I pressed the reset button on our business after our main product’s market turned commodity. Though we design custom embedded systems and are challenged to explain what we do (other than “we specialize in the weird”) Doug came up to speed on our markets and talents and capabilities very quickly. He provided valuable guidance both on the process of evaluating business/product ideas (from a selection of over a dozen) to specific recommendations on some of the details of implementing the “go forward plan”. He is extremely bright, yet easy to work with, and communications were crystal clear at all times. We will continue to employ the benefits of his grey-matter in the future.
Doug’s coaching and mentoring were of great value to my company as we entered and proceeded through an international business competition. With Doug’s help, our company placed in the top ten. Doug’s help was especially important in the final round when we made our pitch to an elite group of investors.
Thanks to Doug’s experience, he had the ability to intuitively understand and analyze our strengths and weaknesses and quickly provide a clear, effective plan of action for us.
I began working with Doug in 2016, following a difficult year where we faced many of the regular challenges new start-ups meet. Doug rapidly helped me take a step back from my business and implement simple yet highly valuable tools to clarify our vision, focus and address issues at a steady pace, quarter after quarter. I would recommend other small business owners to work with Doug and implement the EOS tools.