We help you convert growing sales into an expanding business.
You have been in business for up to 10 years. You have traction: growing sales, and a few employees. You have more work than you can take on, and are working too many hours. There are a lot of good things happening, but the risks and complexity keep piling on.
The Growth Cycle challenge: we go from having not enough work to having too much. This is a fun phase because we don’t stay up at night worrying about sales. But in the night the thought creeps in, that this is not sustainable. Inconsistency and overwhelm are the big challenges.
Growth Cycle Priorities
Recruiting & Managing
The most important lesson for a growing business is: recruiting is as important as marketing. Your recruiting should leverage the same brand values and priorities your marketing does. We help you develop your recruiting, onboarding, training, and management.
Without a solid recruiting – onboarding – training – termination foundation, your business growth will stall out. We are here to get everything right.
The heart of management is feedback. We help your team achieve maximum performance through formal feedback strategies. We identify your goals, recruit and train for those goals, provide feedback on every step taken to achieve maximum results.
Marketing for Market Share
Effective marketing is build on the resources you invest, great customer experience, and getting mind share by ‘being everywhere’. You have to spend money and time to win. We help you pinpoint how and where to get the best ROI on your marketing dollar.
With our support you will build marketing and delivery systems that earn customer loyalty.
Business acquisition is not a marketing tactic, but it IS a market-share growth tactic. The Great Performances Group is qualified to act as your advisors in buying out your competitors.
Mature systems are the hallmark of a mature Growth Cycle business. We work for less chaos and more profit. The core of your systems development is an Operations Manual (OM). We take the pain out of developing your operations manual. We’ll even write it for you.
Invest in software. In the Growth Cycle paper systems won’t cut it any more. It is time to invest in proper Financial, POS, CRM, Inventory Management, Logistics, Marketing and other software. Many aren’t cheap, and most aren’t perfect. But we can guide your investment. Several times a year our clients tell us “I can’t believe we ever functioned without this.” Time to jump in. We’re right beside you all the way.
I hired Clemens primarily because I wanted to develop a succession plan for my business. He ended up helping with so much more than just this! His guidance in defining my long-term goals, and truly imagining myself in the role I wanted to be, have been instrumental in keeping my business on the right track. Having a clear goal and step-by-step plan of how to get there is essential for success. Since I first started using Clemens in 2013 my business has increased by over 50% in sales.
– Nikki MacCallum of NikkiDesigns
Clemens, I have gained a healthy level of respect for the breadth of your business knowledge. A couple of months ago I retained you as a business coach. I run a strong business, but I have always had nagging doubts about the way I do things, and where my focus should be. You spent a great deal of time up front gaining an understanding of my business, as well as the industry as a whole and the environment I work in. Once you had that down, you turned your attention to me.I’m happy to say that I can now move forward with my business development, comfortable in the knowledge that the path I have chosen is the correct one. You have helped me to refine the focus of my clientele, recognize the market that has the highest potential for development, and bolster my brand and image.Thank you so much for all of the support and encouragement.
As my business and personal Coach, Clemens has moved me out of the realm of “comfortable” and into uncomfortable. It is during this state where I find my greatest occurrences of growth, both personally and professionally. Specifically, in the past 2 years he has recommended and directed me in implementing two very difficult changes which have had significant positive impacts in my life. I know without doubt that I would not have made these changes without Clemens’ expert advice and because of this I recommend him to all who seek such a professional. My life is so much better because of him.
Then Clemens Rettich got up to speak – wow he was off to a fast start, challenging the old models of business, bringing us up to date and acknowledging the changes that are unfolding in our society and business relationships. It was stimulating, provocative and belief shattering! As you can imagine it also stirred quite the discussion after wards. Today I ordered Clemens book “Great Performances” I am inspired.