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At the Great Performances Group, we understand that business performance and growth is a two-sided coin. On the one side you need strategy and direction and on the other tactics and execution.

You can’t have one without the other.

operational administrative VA marketing data entry business supportWe support business owners and managers on both sides. We provide strategic AND operational support, and we provide as-needed operational support in many areas, including:

Administrative support

  • data entry
  • bookkeeping
  • scheduling
  • email management
  • dashboard management / performance reports
  • business plan writing

Marketing support

  • social media management
  • email newsletter production and management
  • CRM development and management
  • Lead generation and deal pipeline management (online, mail -addressed and unaddressed, and telephone)

Recruiting and HR support

  • creating job descriptions
  • creating and managing job postings
  • creating/reviewing onboarding and training programs
  • writing training and operations manuals
  • writing employee handbooks
  • Lumina Spark assessments and workshops

Training support

  • Project Management training
  • curriculum development / writing training manuals
  • management retreats and people management workshops
  • Positive Feedback Management training
  • staff development in the areas of productivity and communication
  • customer service training

You need an operating manual. You need sales templates. You need a budget for the year. You need to hire new staff. We take care of it for you.


Rates vary depending on the work being done, and to the extent the work is connected with other work we are doing (e.g. writing a business plan in conjunction with an ongoing coaching/advising relationship). Sample range:

  • marketing support (including social media management) $50 – $200 /hr
  • data entry (e.g. databases, contact lists, financial reports) $50 – $200 /hr
  • recruiting and HR support (e.g. job descriptions, postings, training manuals, training) – please contact us
  • business plan development $75 – $225 /hr
  • training and workshops $225 /hr – $1,000 per day (plus travel and other out-of-pocket expenses)

Our team gets your work done quickly, accurately and cost-effectively. We do the things that could move your business forward, but you just can’t get to. We get you unstuck and growing.

Want help? Let’s Chat!

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Doug was a joy to work with, as I pressed the reset button on our business after our main product’s market turned commodity. Though we design custom embedded systems and are challenged to explain what we do (other than “we specialize in the weird”) Doug came up to speed on our markets and talents and capabilities very quickly. He provided valuable guidance both on the process of evaluating business/product ideas (from a selection of over a dozen) to specific recommendations on some of the details of implementing the “go forward plan”. He is extremely bright, yet easy to work with, and communications were crystal clear at all times. We will continue to employ the benefits of his grey-matter in the future.

Brian Empey

Doug’s coaching and mentoring were of great value to my company as we entered and proceeded through an international business competition. With Doug’s help, our company placed in the top ten. Doug’s help was especially important in the final round when we made our pitch to an elite group of investors.

Thanks to Doug’s experience, he had the ability to intuitively understand and analyze our strengths and weaknesses and quickly provide a clear, effective plan of action for us.

Phil Bailey

I began working with Doug in 2016, following a difficult year where we faced many of the regular challenges new start-ups meet. Doug rapidly helped me take a step back from my business and implement simple yet highly valuable tools to clarify our vision, focus and address issues at a steady pace, quarter after quarter. I would recommend other small business owners to work with Doug and implement the EOS tools.

Olivier Lessard