We Deliver Great Performances For Retail
We provide extensive and specialized support for retail business owners. We know that ‘retail is detail’ and that retail businesses face unique challenges in getting and keeping market share.
We grow Retail Businesses like we grow any other business, through the Great Performances 3-Cycle approach. Some of the opportunities and challenges unique to retail that we address include:
Recruiting, staffing, and training. A huge part of retail success, especially in a bricks-and-mortar business, is conditional on the behaviour of your employees. We help you hire the right people and train them to provide the best possible experience for your customers.
eCommerce. It is becoming increasingly difficult to remain competitive in a purely bricks-and-mortar incarnation. Extending into, or moving entirely to, online sales is critical for growth and even survival. We help you prepare your business to succeed online and can provide you with all of the tools to build a profitable eCommerce presence.
Inventory and Cash Flow. Retail can be one of the trickiest places to grow aggressively because of the cost of inventory and expansion. We help you develop inventory, pricing, and cash flow strategies that allow you to grow without falling into the trap of ‘growing too fast’.
Marketing. Where B2B (Business to Business) and retail are most different is in their marketing challenges. The incredibly competitive world of attracting consumer eyeballs and footfall means that your marketing must return real and profitable returns. We use both traditional and online tools to drive growing traffic through your door.
I hired Clemens primarily because I wanted to develop a succession plan for my business. He ended up helping with so much more than just this! His guidance in defining my long-term goals, and truly imagining myself in the role I wanted to be, have been instrumental in keeping my business on the right track. Having a clear goal and step-by-step plan of how to get there is essential for success. Since I first started using Clemens in 2013 my business has increased by over 50% in sales.
– Nikki MacCallum of NikkiDesigns
Clemens, I have gained a healthy level of respect for the breadth of your business knowledge. A couple of months ago I retained you as a business coach. I run a strong business, but I have always had nagging doubts about the way I do things, and where my focus should be. You spent a great deal of time up front gaining an understanding of my business, as well as the industry as a whole and the environment I work in. Once you had that down, you turned your attention to me.I’m happy to say that I can now move forward with my business development, comfortable in the knowledge that the path I have chosen is the correct one. You have helped me to refine the focus of my clientele, recognize the market that has the highest potential for development, and bolster my brand and image.Thank you so much for all of the support and encouragement.
As my business and personal Coach, Clemens has moved me out of the realm of “comfortable” and into uncomfortable. It is during this state where I find my greatest occurrences of growth, both personally and professionally. Specifically, in the past 2 years he has recommended and directed me in implementing two very difficult changes which have had significant positive impacts in my life. I know without doubt that I would not have made these changes without Clemens’ expert advice and because of this I recommend him to all who seek such a professional. My life is so much better because of him.
Then Clemens Rettich got up to speak – wow he was off to a fast start, challenging the old models of business, bringing us up to date and acknowledging the changes that are unfolding in our society and business relationships. It was stimulating, provocative and belief shattering! As you can imagine it also stirred quite the discussion after wards. Today I ordered Clemens book “Great Performances” I am inspired.