Our Team

Doug Walker Partner Business Advisor Great Performances GroupDoug Walker, Partner Advisor

Doug is an accomplished business advisor and Certified Management Consultant. He has over 40 years of experience in business operations, business leadership, consulting, teaching, and research.

As a former CEO, he has built, grown, and sold several companies, in both professional services and product fields. He has done the job, achieving success in launching new business lines, building leadership teams, staffing new organizations, acquiring and merging companies, and negotiating dozens of services contracts with clients, business allies, and suppliers.

Doug is widely respected for his abilities to quickly and accurately assess client needs, based on his years of direct experience, training, and business education (MBA).

Doug is passionate about supporting Canada’s entrepreneurs. He is a mentor for several startups, both as a volunteer and as a consultant. He has served on Executives and Boards of several professional organizations, private businesses, and not-for-profit associations. Currently, he is a Director of the Saanich Peninsula Chamber of Commerce and an active member of the Canadian Association of Management Consultants.

Learn more about Doug and how he can support the growth of your business.

John Boudreau, Partner Advisor

John has a lifetime of experience in sales and sales team management. More recently he has played a role in developing the tech and startup communities on Vancouver Island.

He has built and managed sales, operations and service teams for small, medium and large businesses in the B2B and B2C markets. His achievements in making businesses efficient and profitable have provided him with the fundamentals for coaching and mentoring businesses, and not-for-profits

John is an experienced business coach and advisor with an extensive toolkit in:
* Sales and Sales Management training
* Innovative Business Development
* Transitioning startups into management teams
* Restructuring for efficiencies and profitability
* Team building, Coaching and Mentoring
* Territory Growth Management
* Strategic Market Positioning

Over years of coaching/consulting, John has developed skills in helping entrepreneurs and business owners to reach clarity, experience relief from frustration, clarity for growth, and forward traction to grow their businesses.

Learn more about John and how he can support the growth of your business.

Anna Harvey Certified Lumina Spark FacilitatorAnna Harvey, Certified Lumina Spark Facilitator

Anna Harvey helps leaders and teams strengthen their self-awareness so that they can maximize individual and group performance.

Anna’s ‘good to great’ coaching approach includes the humanistic and strengths-based psychometric, Lumina Spark, which provides scientifically robust personality traits information, plus personalized content on

  • under-utilized strengths
  • familiar and unfamiliar stressors
  • communication preferences
  • rapport building
  • high-performing team contributions

For the past several years, Anna has delivered Lumina Spark within the BC Government and the University of Victoria.

Within Great Performances Group, Anna provides one-to-one Lumina Spark coaching with business owners and leaders, and interactive Lumina Spark team workshops, both of which contribute foundational self-awareness elements for subsequent Performance Coaching with a Great Performances Group advisor.

Anna brings fresh perspectives and big-picture thinking to her work, and easily adapts strategies to accommodate client needs.  She believes that a collaborative spirit maximizes success and enjoys opportunities to provide support and see people flourish.

To learn more about Anna and Lumina Spark check her page!

 

Project management training with the Great Performances Group

Pat Masters, Project Management and Change Management Trainer

Pat brings considerable experience (25 years +) in both public and private sector organizations.  Her areas of knowledge and skills include project management, executive/management development, strategic and operational planning, leadership, communication skills, problem-solving and decision making, human resource management, development of internal consulting skills, organizational behaviour issues, facilitation, and emotional intelligence.

Pat is known for her highly engaging project and change management workshops, and her capacity to find innovative approaches and solutions to meet management needs.  Her facilitation and delivery style is dynamic, highly experiential. She takes the mystery out of complicated management, administrative and information systems.

She is a certified facilitator, holds a Project Management Professional designation, a certified adult educator and a certified coach/trainer in emotional intelligence.

Pat’s clients include:

  • federal organizations including: Royal Canadian Mounted Police, Public Services and Procurement Canada, Department of National Defence, Canadian Security Intelligence Services;
  • Canadian First Nations, including Akwesasne Mohawk, Waswanipe Cree, Ouje Bougoumou Cree, Manawaki Algonquin, Inuit Tapiriit Kanatami
  • Private clients including Canadian Pacific Hotels, Southern Bell, Mitel, Corel, Lumonics, Microsoft

Workshops

Original material, design and delivery for: Project Management, Performance Management, Change Management, Emotional Intelligence Applied, Dealing with Difficult People and Difficult Situations, Facilitation Skills

Learn more about Pat Masters and about her 2-Day Project Management Training for Business Owners and Managers

BusinessOperationsHeidi Kuster, Operational Support

Heidi’s focus is to make your work life easier. She provides administrative support for daily operations. Heidi enjoys working on client communication (emails, phone calls), scheduling, contact management (importing/exporting contacts, business card entry), transcription, organizing information, creating and formatting all types of documents including newsletters, as well as systems and standard operating procedures (SOPs). Her admin role continually adapts to the changing needs of the team.

 

 

Clemens Rettich Principal Great Performances Group Business AdvisorClemens Rettich, Founder

In 2018 Clemens Rettich, the founding director of The Great Peformances Group*, accepted a position as Senior Manager, Business Consulting, for Grant Thornton LLP.

Clemens continues his work supporting the growth and success of business owners and their businesses across Western Canada as a member of the Grant Thornton business consulting team. Contact him through LinkedIn at linkedin.com/in/clemensrettich/

*a DBA of Clemens Rettich Business Consulting Ltd.

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Doug was a joy to work with, as I pressed the reset button on our business after our main product’s market turned commodity. Though we design custom embedded systems and are challenged to explain what we do (other than “we specialize in the weird”) Doug came up to speed on our markets and talents and capabilities very quickly. He provided valuable guidance both on the process of evaluating business/product ideas (from a selection of over a dozen) to specific recommendations on some of the details of implementing the “go forward plan”. He is extremely bright, yet easy to work with, and communications were crystal clear at all times. We will continue to employ the benefits of his grey-matter in the future.

Brian Empey

Doug’s coaching and mentoring were of great value to my company as we entered and proceeded through an international business competition. With Doug’s help, our company placed in the top ten. Doug’s help was especially important in the final round when we made our pitch to an elite group of investors.

Thanks to Doug’s experience, he had the ability to intuitively understand and analyze our strengths and weaknesses and quickly provide a clear, effective plan of action for us.

Phil Bailey

I began working with Doug in 2016, following a difficult year where we faced many of the regular challenges new start-ups meet. Doug rapidly helped me take a step back from my business and implement simple yet highly valuable tools to clarify our vision, focus and address issues at a steady pace, quarter after quarter. I would recommend other small business owners to work with Doug and implement the EOS tools.

Olivier Lessard