Our Team

Clemens Rettich Principal Consultant and Trainer at the Great Performances Group total productivity management trainerClemens Rettich, Principal

Where other people talk about creativity, and “thinking outside the box”, Clemens Rettich has lived outside the box his whole life. Clemens’ job is to help you see the real potential in your business, and connect the marketing, sales, financial, operational, human resources, and management to achieve that potential.

Clemens has an MBA in Executive Management, with 20 years of experience in education, management, and small business. He has supported and run small businesses, not-for-profit organizations, and community development programs and has provided support to more than 350 businesses across North America.

Clemens’ strength as a business advisor lies in his layers of experience (from musician, to high school principal, to business owner) and education (from a music degree, to communications and education, to an MBA). He makes connections others don’t. He see patterns and trends and possibilities.

Clemens believes the key to growth is a powerful network of people, and understanding that business growth is guided by rules like a science or art-form. Plans matter, but networks and knowledge matter more.

Areas of focus:

  • Total Productivity Management – an approach to results-driven, psychologically sound, effective management of people and the systems they support
  • Building and service trades, construction, and manufacturing business growth and development
  • 360 Marketing – marketing that connects branding, sales, and operational capacity, to drive repeat and referred sales
  • 360 Recruiting – team development that uses marketing and Positive Feedback Management to create a high-retention organization
  • First Nations staff development – communication, productivity, time management, strategic planning

Click to learn more about how Clemens can grow your business.

Doug Walker is a Great Performances Partner Advisor

Doug Walker, Partner Advisor

Doug is an accomplished business advisor and Certified Management Consultant. He has over 40 years of experience in business operations, business leadership, consulting, teaching, and research.

As a former CEO, he has built, grown, and sold several companies, in both professional services and product fields. He has done the job, achieving success in launching new business lines, building leadership teams, staffing new organizations, acquiring and merging companies, and negotiating dozens of services contracts with clients, business allies, and suppliers. He is widely respected for his abilities to quickly and accurately assess client needs, based on his years of direct experience, training, and business education (MBA).

Although Doug’s clients range across many sectors, his experience and interest are greatest with services companies, including those who provide integrated product and service offerings, B2B and/or B2C. These include both:

  • professional practices – consultants, engineers, therapists, etc.; and
  • contract services – trades, technology, contract manufacturing, etc.

Doug helps clients improve their operational performance in preparation for growth, ownership transition, or even survival. This means developing AND implementing an explicit business strategy. Rather than just developing a business plan that sits on a shelf, Doug knows that the biggest challenge in having a successful business strategy is in taking a disciplined approach to implementation. Habits need to be built for self accountability, by explicitly and frequently assessing operational success against the plan, holding one’s feet to the fire to ensure good strategies are actually implemented and weak strategies are adapted.

Doug is passionate about supporting Canada’s entrepreneurs. He is a mentor for several startups, both as a volunteer and as a consultant. He has served on Executives and Boards of several professional organizations, private businesses, and not-for-profit associations. Currently he is a Director of the Saanich Peninsula Chamber of Commerce and an active member of the Canadian Association of Management Consultants.

john-boudreau-business-consultant-coachJohn Boudreau, Partner Advisor

John has a lifetime of experience in sales, and sales team management. More recently he has played a role in developing the tech and startup communities on Vancouver Island.

John is an experienced business coach and advisor with an extensive toolkit in:
* Sales and Sales Management training
* Innovative Business Development
* Transitioning startups into management teams
* Restructuring for efficiencies and profitability
* Team building, Coaching and Mentoring
* Territory Growth Management
* Strategic Market Positioning

Over years of coaching/consulting John has developed skills in helping entrepreneurs and business owners to reach clarity, experience relief from frustration, clarity for growth, and forward traction to grow their businesses.

Anna Harvey Certified Lumina Spark FacilitatorAnna Harvey, Certified Lumina Spark Facilitator

Anna Harvey helps leaders and teams strengthen their self-awareness so that they can maximize individual and group performance.

Anna’s ‘good to great’ coaching approach includes the humanistic and strengths-based psychometric, Lumina Spark, which provides scientifically robust personality traits information, plus personalized content on

  • under-utilized strengths
  • familiar and unfamiliar stressors
  • communication preferences
  • rapport building
  • high-performing team contributions

For the past several years, Anna has delivered Lumina Spark within the BC Government and the University of Victoria.

Within Great Performances Group, Anna provides one-to-one Lumina Spark coaching with business owners and leaders, and interactive Lumina Spark team workshops, both of which contribute foundational self-awareness elements for subsequent Performance Coaching with a Great Performances Group advisor.

Anna brings fresh perspectives and big picture thinking to her work, and easily adapts strategies to accommodate client needs.  She believes that a collaborative spirit maximizes success and enjoys opportunities to provide support and see people flourish.

 

Project management training with the Great Performances Group

Pat Masters, Project Management and Change Management Trainer

Pat brings considerable experience (25 years +) in both public and private sector organizations.  Her areas of knowledge and skills include project management, executive/management development, strategic and operational planning, leadership, communication skills, problem solving and decision making, human resource management, development of internal consulting skills, organizational behaviour issues, facilitation, and emotional intelligence.

Pat is known for her highly engaging project and change management workshops, and her capacity to find innovative approaches and solutions to meet management needs.  Her facilitation and delivery style is dynamic, highly experiential. She takes the mystery out of complicated management, administrative and information systems.

She is a certified facilitator, holds a Project Management Professional designation, a certified adult educator and a certified coach/trainer in emotional intelligence.

Pat’s clients include:

  • federal organizations including: Royal Canadian Mounted Police, Public Services and Procurement Canada, Department of National Defence, Canadian Security Intelligence Services;
  • Canadian First Nations, including Akwesasne Mohawk, Waswanipe Cree, Ouje Bougoumou Cree, Manawaki Algonquin, Inuit Tapiriit Kanatami
  • Private clients including Canadian Pacific Hotels, Southern Bell, Mitel, Corel, Lumonics, Microsoft

Workshops

Original material, design and delivery for:Project Management, Performance Management, Change Management, Emotional Intelligence Applied, Dealing with Difficult People and Difficult Situations, Facilitation Skills

BusinessOperationsHeidi Kuster, Operational Support

Heidi’s focus is to make your work life easier. She provides administrative support for daily operations. Heidi enjoys working on client communication (emails, phone calls), scheduling, contact management (importing/exporting contacts, business card entry), transcription, organizing information, creating and formatting all types of documents including newsletters, as well as systems and standard operating procedures (SOPs). Her admin role continually adapts to the changing needs of the team.

 

 

 

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Clemens, I have gained a healthy level of respect for the breadth of your business knowledge. A couple of months ago I retained you as a business coach. I run a strong business, but I have always had nagging doubts about the way I do things, and where my focus should be. You spent a great deal of time up front gaining an understanding of my business, as well as the industry as a whole and the environment I work in. Once you had that down, you turned your attention to me.I’m happy to say that I can now move forward with my business development, comfortable in the knowledge that the path I have chosen is the correct one. You have helped me to refine the focus of my clientele, recognize the market that has the highest potential for development, and bolster my brand and image.Thank you so much for all of the support and encouragement.

Michael Watkins

As my business and personal Coach, Clemens has moved me out of the realm of “comfortable” and into uncomfortable. It is during this state where I find my greatest occurrences of growth, both personally and professionally. Specifically, in the past 2 years he has recommended and directed me in implementing two very difficult changes which have had significant positive impacts in my life. I know without doubt that I would not have made these changes without Clemens’ expert advice and because of this I recommend him to all who seek such a professional. My life is so much better because of him.

Tony Joe

Then Clemens Rettich got up to speak – wow he was off to a fast start, challenging the old models of business, bringing us up to date and acknowledging the changes that are unfolding in our society and business relationships. It was stimulating, provocative and belief shattering! As you can imagine it also stirred quite the discussion after wards. Today I ordered Clemens book “Great Performances” I am inspired.

Geoffrey X Lane