We Deliver Great Performances For Retail
We provide extensive and specialized support for retail business owners. We know that ‘retail is detail’ and that retail businesses face unique challenges in getting and keeping market share.
We grow Retail Businesses like we grow any other business, through the Great Performances 3-Cycle approach. Some of the opportunities and challenges unique to retail that we address include:
Recruiting, staffing, and training. A huge part of retail success, especially in a bricks-and-mortar business, is conditional on the behaviour of your employees. We help you hire the right people and train them to provide the best possible experience for your customers.
eCommerce. It is becoming increasingly difficult to remain competitive in a purely bricks-and-mortar incarnation. Extending into, or moving entirely to, online sales is critical for growth and even survival. We help you prepare your business to succeed online and can provide you with all of the tools to build a profitable eCommerce presence.
Inventory and Cash Flow. Retail can be one of the trickiest places to grow aggressively because of the cost of inventory and expansion. We help you develop inventory, pricing, and cash flow strategies that allow you to grow without falling into the trap of ‘growing too fast’.
Marketing. Where B2B (Business to Business) and retail are most different is in their marketing challenges. The incredibly competitive world of attracting consumer eyeballs and footfall means that your marketing must return real and profitable returns. We use both traditional and online tools to drive growing traffic through your door.
I hired Clemens primarily because I wanted to develop a succession plan for my business. He ended up helping with so much more than just this! His guidance in defining my long-term goals, and truly imagining myself in the role I wanted to be, have been instrumental in keeping my business on the right track. Having a clear goal and step-by-step plan of how to get there is essential for success. Since I first started using Clemens in 2013 my business has increased by over 50% in sales.
– Nikki MacCallum of NikkiDesigns
John has been my business coach for a year now and I have seen an ROI of 25% in my net Revenue and profit as a result. He has helped me to focus on driving sales, focusing my time, improving production and employee satisfaction. As an entrepreneur, it is important to know where you are in your business and specifically where you are going. John has given me tools to analyse what I have done and do what i have to do to move my business forward.
I highly recommend John as a coach and a business consultant: deep experience and interest in a client’s needs, strong support and powerful coaching skills helped me to identify a new level of my business development through amazing “Aha moment!” just in a hour work with John! Thank you John, and wishing you well!
John is a visionary that takes global thinking from years of experience across big and small corporate environments, and applies it locally by pursuing his passion of providing traction for micro business growth. Working alongside John at The Network Hub Nanaimo has resulted in several “a-ha!” moments through discussion and collaboration, and John’s presence is reassuring. So, if you are like me – a micro-business owner with a ‘why not’ mindset – you will likely experience a faster ‘concept’ to ‘commercialization’ for your business by working with John.