Listening: Management In A Louder World

Almost everything that matters in business starts with listening. Marketing campaigns; HR and operating procedures; the future direction of your organization: it all starts with listening. Julian Treasure is, and he says the world just keeps getting louder. But he…

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Resolution – Start

Resolution: a measure of the sharpness of an image or of the fineness with which a device can produce or record such an image. Focus. Resolve. Act. Pick one precise priority and stick to it. Actually do it. Do it until you…

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Growing The Ultimate Small Business – The Independent Enterprise

When you first start a business you are that business's most valuable asset. If we grow things right, the business becomes the most valuable asset in your life. That reversal is at the heart of the 3-cycle approach to small business growth. In…

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Small Numbers And The Power Of Suggestion In Sales

"...we pay more attention to the content of messages than to information about their reliability..." Daniel Kahneman When we are caught up in the emotional truth of a statement or story we discount the context, the container. When a salesperson…

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Chess Not Checkers – Responsive Leadership

I was very excited about the launch of the leadership book "Chess Not Checkers," by Mark Miller. Anytime a book written by someone of Mark Miller's status, there is sure to be great hype. The book delivers. I plan on…

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Real Leadership

The movies and stories make it about the big decisions, the drama, the will, the last stands and heroic pushes. Sometimes it is like that. There are moments of great crisis or opportunity where decisions must be made quickly and…

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Financial Reporting – A Conversation With Tim Dumas

A conversation with Great Performances Group team member Tim Dumas about financial reporting in a small business. There are few areas that intimidate small business owners more than financial reports, but without them managing the growth of your business is more guessing than…

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Onboarding And Orientation: Interview With Kellie Auld

This conversation with Great Performances Group team member Kellie Auld was an opportunity to explore an area of management and human resources that is consistently undervalued and overlooked: onboarding and orientation. [Clemens] Kellie, thank you for doing this interview. Can you give…

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The Amateur Myth

In our culture we equate amateur with "less than fully competent." The implication is if you aren't making money at it, you must not be any good. Your passion is admirable, but it's just a hobby. 'Amateur' comes from the French meaning…

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Creativity, Coaching, And Growth – An Interview With Clemens Rettich

Tim Dumas Interview of Clemens Rettich Tim: Clemens you often speak of your creativity being your greatest asset. How are you able to draw creativity from clients who don’t see themselves as creative? Clemens: Creativity is both a personal trait and…

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